How to request for additional information from a pending member application.

Created by Judy Macharia, Modified on Wed, 20 Sep, 2023 at 3:24 PM by Judy Macharia

A Sacco staff member (with the appropriate user-role permissions) can approve members through the following steps:

Log in to https://app.kwara.com/
On the member page, scroll down to the member list & look for a member whose membership is under a Pending status
Click on a member whose account is under pending status
An overview of the membership application will open,
Scroll down to the last part of the member application and click on I confirm the member's application fee was received.
Then click on the reject button
On the reject member page, choose the allow amendments option
Add a narration in the notes section explaining what amendments need to be made before the membership application can be approved.
Click on the reject button