How to request for additional information from a pending member application.

Created by Judy Macharia, Modified on Wed, 20 Sep 2023 at 03:24 PM by Judy Macharia

A Sacco staff member (with the appropriate user-role permissions) can approve members through the following steps:

  1. Log in to
  2. On the member page, scroll down to the member list & look for a member whose membership is under a Pending status
  3. Click on a member whose account is under pending status 
  4.  An overview of the membership application will open, 
  5. Scroll down to the last part of the member application and click on I confirm the member's application fee was received.
  6. Then click on the reject button
  7. On the reject member page, choose the allow amendments option
  8. Add a narration in the notes section explaining what amendments need to be made before the membership application can be approved.
  9. Click on the reject button


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