How to reject a loan application on Core.

Created by Judy Macharia, Modified on Thu, 21 Sep 2023 at 03:50 PM by Judy Macharia

  1. Go to the loans section of the member

  2. Click on view for the particular loan you would like to approve, it should be in the pending state.

  3. Analyze the loan details

  4. Click on 'next' to move to the member profile

  5. Under the member profile, review the member savings.

  6. Click on 'next' to move to the Income and Security section

  7. If the 1/3 rule has been violated, you can 'bypass' or select the 'extended repayment period' option.

  8. Under Income and security, you will review members' ability to repay their loan and the security details.

  9. Fill in the first date of repayment, type of disbursement, and recommended loan amount

  10. Click on 'next' to move to the summary and review section

  11. Under the summary and review section, you will review a summary of the appraisal.

  12. 'Reject' the loan.

  13. Click on 'continue'

  14. Confirm that the loan account is now in the 'rejected' state.

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