How to close a savings account.

Created by Judy Macharia, Modified on Thu, 21 Sep, 2023 at 3:22 PM by Judy Macharia

A sacco staff member (with the appropriate user-role permissions) can close a member saving’s account activity through the following steps:

Log into https://app.kwara.com/
On the member page, scroll down to the member list & click on any member whose account is in an active/inactive status
On a member’s profile, click on any of their active savings account to open the account
For a savings account to be closed the balance must be nil
On the savings account page, click on the More, then Close
- A mandatory narration is required before account closure, a modal will pop up with an input field for the narration
- Click on the close button
- The savings account will change state from active to closed
- The savings account will now appear under the filtered list - closed accounts