A sacco staff member (with the appropriate user-role permissions) can recover a member’s loan repayments from the member’s savings account through the following steps:

  • Log into https://app.kwara.com/
  • Search for the member who you wish to recover the amount from, navigate to their member profile
  • On the member profile page, click on the Add button then Withdrawal 
  • Choose the members savings account where you wish to withdraw from, enter the amount to be withdrawn and record the withdrawal method 
  • Record any (optional) narration then click on the confirm button
  • On the member profile page, click on the Add button then Repayment button 
  • Choose the member's loan account where you wish to repay, enter the amount to be repaid and record the repayment method
  • Record a narration detailing where the amount is from (or it's purpose) and then click on the confirm button
Did this answer your question?