A sacco staff member (with the appropriate user-role permissions) can close a member saving’s account activity through the following steps:

  • Log into https://app.kwara.com/
  • On the member page, scroll down to the member list & click on any member whose account is in an active/inactive status 
  • On a member’s profile, click on any of their active savings account to open the account
  • For a savings account to be closed the balance must be nil
  • On the savings account page, click on the More, then Close 
  • A mandatory narration is required before account closure, a modal will pop up with an input field for the narration
  • Click on the close button
  • The savings account will change state from active to closed
  • The savings account will now appear under the filtered list - closed accounts
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