A sacco staff member (with the appropriate user-role permissions) can close a member saving’s account activity through the following steps:

  • Log into https://app.kwara.com/

  • On the member page, scroll down to the member list & click on any member whose account is in an active/inactive status 

  • On a member’s profile, click on any of their active savings account to open the account

  • For a savings account to be closed the balance must be nil

  • On the savings account page, click on the More, then Close 

  • A mandatory narration is required before account closure, a modal will pop up with an input field for the narration

  • Click on the close button

  • The savings account will change state from active to closed

  • The savings account will now appear under the filtered list - closed accounts

Did this answer your question?