A Sacco staff member (with the appropriate user-role permissions) can update a member profile through the following steps:
Log in to https://app.kwara.com/
On the member page, scroll down to the member list & click on any member whose account is in an active/inactive status
On the member profile page scroll down to the member info section (or click on the info menu item on the left side navigation)
On the member info section, click on the pencil icon to edit/update any of the member info.
Click on the submit button to save any updates you make to the member info