A sacco staff member (with the appropriate user-role permissions) can view a member profile through the following steps:
Log into https://app.kwara.com/
On the member page, scroll down to the member list & click on any member whose account is in an active/inactive status
The member profile page will open
You can scroll down the member page and view the member’s:
Saving account(s) & deposit transactions
Loan account(s) and repayment transactions
Member profile information
Account activity trail - to see all activities that have happened since account creation